Why I design solutions my clients never need me to touch again

Jessie Grenfell
Jessie Grenfell•

If I’m being honest, I really don’t want to work with my clients any more than I have to. You want a tweak to what I built you 5 months ago? Sounds boring, I have moved on to other things.

Which is why I’ve come to specialize in configurable, extensible solutions. You don’t need another SOW, I thought ahead to this moment and built you a way to make that tweak yourself.

Our shared disdain for spending time on coding is why I clicked with my cofounders. Want to reduce an entire team’s development time? Aim Ryan McCloskey at your codebase. Will the solution require UI to empower non-developers to configure the solution? Amit Kulkarni is your guy.

I saw in them the same dream- spend less time on your mind-numbingly boring demands.

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I’m the CEO of Codality, and when I’m not insulting clients, building them solutions so thoughtfully designed I never have to speak to them again. Until they need a completely different solution.

Jessie Grenfell

Jessie Grenfell

Jessie has spent 20+ years architecting and delivering software for organizations where complexity is the norm: financial services, insurance, nonprofits, and regulated industries where getting it wrong isn’t an option. She specializes in the hard problems: unique operational workflows, cross-system integrations, and compliance requirements (HIPAA, CCPA, SOC 2) built into the design from the first conversation.

Her AI work comes out of that background. She has shipped AI to production, not just piloted it: a multi-agent research pipeline that cut a client’s investigation time from over an hour to minutes, and natural-language analytics that let executives ask plain-English questions of their operational data and get validated charts back. Years building business critical systems taught her where AI belongs in a business process and where it doesn’t.

At Codality, she leads engagements from discovery through delivery, because she’s seen what happens when that thread gets cut.